E-Commerce advantages&disadvantages

Advantages and Disadvantages of E-commerce

The invention of faster internet connectivity and powerful online tools has resulted in a new commerce arena – E-commerce. E-commerce offered many advantages to companies and customers but it also caused many problems.

Advantages of E-commerce

• Faster buying/selling procedure, as well as easy to find products.
• Buying/selling 24/7.
• More reach to customers, there is no theoretical geographic limitations.
• Low operational costs and better quality of services.
• No need of physical company set-ups.
• Easy to start and manage a business.
• Customers can easily select products from different providers without moving around physically.

Disadvantages of E-commerce

• Any one, good or bad, can easily start a business. And there are many bad sites which eat up customers’ money.
• There is no guarantee of product quality.
• Mechanical failures can cause unpredictable effects on the total processes.
• As there is minimum chance of direct customer to company interactions, customer loyalty is always on a check.
• There are many hackers who look for opportunities, and thus an e-commerce site, service, payment gateways, all are always prone to attack.

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